We don’t like wearing dirty hats either.
This year has marked a big change in costuming. The elves at the corporate office and the North Pole seamstress have been working around the clock trying to come up with some different costuming solutions to improve current concerns.
Here are some concerns from 2018 that we tried to address during the off-season:
Your opinions have been heard!
We haven’t fixed everything, our shoes still need improving, and there will be bugs and difficulties with assigning costumes and hats. We also know the new costume concepts might change slightly after we see how they work, but we want you to know that WE CARE and are TRYING to create costumes that are fun for our guests to see, and more comfortable for our cast members to wear.
On a side note, the new costumes have been tested out on guest focus groups and through surveys. Both old and new guests have responded very positively to the new looks. We have taken their feedback to make adjustments and keep enhancing our elf costumes.
Please work with us to help you look good and stay comfortable. Thank you for any help you can give us in maintaining these costumes and making them work.
Questions? Email firstname.lastname@example.org