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    • What Is The North Pole Experience
    • Mission, Vision, and Values
    • Cast Member DNA
    • Frequently Asked Questions
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Cast MEmber Timeline

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Important Dates for Cast Members

August 1

PLEASE NOTE: Applications are now closed for the 2019 Season.

Online Applications & Interviews Begin

New Cast Members need to complete the Online Cast Member Application.

Note: Returning Cast Members can bypass the online application by completing an Intent To Return form.

September 7
or
September 21

Auditions for Performers
​(Onstage Team Only)

After a successful video interview, those applying for the Onstage Team will be scheduled for an in-person audition.
​

September 23

Onboarding Begins

Cast Members will receive their Official Cast Member Offer Letter and can begin the digital onboarding process.

October 4

Online Training Begins

Cast Members will begin their online training with Klauswerks University.

October 26
or
​October 27

In-Person Orientation

Cast Members will attend one of our in-person orientation sessions called "Synchronicity Live".

November 2 & 3
and
November 9 & 10

Costuming & On-the-job Training

Cast Members will be assigned their costumes and begin their on-the-job training. Schedules will vary based on team.

November 14

Live Practice Run

Cast Members will have an opportunity to practice their roles with specially invited guests.

November 15

First Day of Operations

First day The North Pole Experience will be officially open.

December 28

Last Day & End-of-Season Cast Party

After the last guest leaves Santa's workshop on the final night it's party time for the Cast Members. Fun, food, and recognition to remember another incredible season.
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