Discover Your Team

When you apply to become a Cast Member of the North Pole Experience you apply to join a specific team. Once you are on a team, you will be assigned specific roles based on your passions, skills and abilities.
Engagement
Onstage Engagement Team

​Description
For those who love to make others feel special and cared for.

These roles have a small group, or one-on-one engagement with guests. 

​
Guest Engagement Level
High

​Primary Skills
Guest Engagement
Guest Service
Happy Disposition

Example Roles
Toy Assembly
Mrs. Claus' Bakery
Sleigh Hangar

Starting Pay
​$17 per hour
​
Operations
OPERATIONS team
​

​Description
For those who love to see things functioning properly. 

These roles ensure all aspects of the experience are properly maintained and functioning.

​Guest Engagement Level
​Moderate to High

​​Primary Skills
Analytical
Problem solver
Multi-tasker

Example Roles
Audio/Light Engineer
Tech Engineers
Custodian Engineer

Starting Pay
​$17 per hour
​
Hosts
HOUSE team
​

​Description
For those who love to help and make others feel welcome.​

These roles ensure all guests attending our experience start their journey with ease and comfort.

​Guest Engagement Level
High

​​Primary Skills
Guest Services
Problem solver
Cheerful Disposition

Example Roles
Check-In
Traffic Control
Retail

Starting Pay
​$17 per hour
​
Performers
Onstage Performance team
​
Description
For those who love to entertain groups of people.​

These roles perform a specific acting role before a large group of guests.​


​Guest Engagement Level
High​

Primary Skills
Acting Experience
Public Speaking
Crowd Management

Example Roles
Lead Character
Supporting Character
Santa Claus/Mrs. Claus ​
Starting Pay
​$17 per hour

Cast Member Reviews

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I love NPX! They work with your schedules, your needs, and your limitations. I really felt like my managers and coworkers wanted me to be there and I felt like I was making a difference in families’ lives.

Elise H

Retail Cast Member
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Since 2017 

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Working at NPX has by far been the best job I’ve ever had. I’ve gained confidence, learned many new skills and made memories that I will cherish my whole life. Everyone who works here is also super kind and supportive of each other which makes it such a positive working environment.

Amba P

Operations Cast Member
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Since 2016

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I have absolutely loved all three years of working with NPX and I’m definitely coming back. I have and I will continue to recommend this to my friends.

Gabriella M

Timing Cast Member
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Since 2016

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This has been, and will always be the best job I have had. Not only is it fun and merry, but you get to see the difference that you make in so many different lives. It truly is a one-of-a-kind experience.

Hannah H

Onstage Cast Member
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Since 2015

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The respect given to all cast. The flexible hours and good pay. The advancement opportunities.

Sean M

Assitant House Manager
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Since 2017

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This was the best job I’ve ever had and I felt important to the management and felt taken care of. I loved the environment and the focus on making memories. 

Summer F

Cast Member
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Since 2018

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