Discover Your Team

When you apply to become a Cast Member of the North Pole Experience you apply to join a specific team. Once you are on a team, you will be assigned specific roles based on your passions, skills and abilities.

Engagement
Onstage Engagement team

​​Description
For those who love to make others feel special and cared for.

These roles have a small group, or one-on-one engagement with guests. 

​
Guest Engagement Level
High

​Primary Skills
Guest Engagement
Guest Service
Happy Disposition

Example Roles
Toy Assembly
Mrs. Claus' Bakery
Sleigh Hangar
Mail Room

Starting Pay
​$18 per hour
​
Operations
OPERATIONS team
​

​Description
For those who love to see things functioning properly. 

These roles ensure all aspects of the experience are properly maintained and functioning.

​Guest Engagement Level
​Moderate to High

​​Primary Skills
Analytical
Problem solver
Multi-tasker

Example Roles
Audio/Light Engineer
Custodian Engineer
Firepit
Photo Elf

Starting Pay
​$18 per hour
​
Hosts
HOUSE team
​

​Description
For those who love to help and make others feel welcome.​

These roles ensure all guests attending our experience start their journey with ease and comfort.

​Guest Engagement Level
High

​​Primary Skills
Guest Services
Problem solver
Cheerful Disposition

Example Roles
Check-In
Traffic Control
Retail
​Host

Starting Pay
​$18 per hour
​
Performers
Onstage Performance team
​
Description
For those who love to entertain groups of people.​

These roles perform a specific acting role before a large group of guests.​


​Guest Engagement Level
High​

Primary Skills
Acting Experience
Public Speaking
Crowd Management

Example Roles
Lead Character
Supporting Character
Santa Claus
Mrs. Claus ​
​
Starting Pay
​$18 per hour

Cast Member Reviews

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Working at NPX was the highlight of the Christmas season, being able to be apart of the reason someone enjoyed Christmas was truly special and something that can’t be changed.

Tristin D

Operations Cast Member
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Since 2021 

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Working at NPX has by far been the best job I’ve ever had. I’ve gained confidence, learned many new skills and made memories that I will cherish my whole life. Everyone who works here is also super kind and supportive of each other which makes it such a positive working environment.

Amba P

Operations Cast Member
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Since 2016

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This was my first season working at NPX, and I thought it was fabulous. I was treated exceptionally well and taught new techniques and skills all the way up to the last group of the season. I learned many different roles and was given the opportunity to branch out into other areas as often as I felt I could. I was taught to improvise and adapt, and at the same time to stick to structure and plan. I learned a lot about how to “hit the mark” by providing each guest with an experience that could not be matched elsewhere.

Laine D

Engagement Cast Member
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Since 2023

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This has been, and will always be the best job I have had. Not only is it fun and merry, but you get to see the difference that you make in so many different lives. It truly is a one-of-a-kind experience.

Hannah H

Performance Cast Member
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Since 2015

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This job helped me overcome my anxiety, and made me a better person for it. When I’m in uniform, I feel at home, and when I’m in the cast room, I know I’m with family. It’s not an act, it’s an experience, and I hope more people will be able to find a home here too!

Ripley W

Performance Cast Member
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Since 2022

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The experience I had was the best ever. I learned so much just about life and myself through working for such a positive, energetic, motivated, and uplifting company. I don't even know where to start, I guess I should say everybody needs to experience it for themselves!

Dusty S

House Cast Member
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Since 2023

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I love NPX! They work with your schedules, your needs, and your limitations. I really felt like my managers and coworkers wanted me to be there and I felt like I was making a difference in families’ lives.

Elise H

House Cast Member
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2017

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